FAQ (Frequently Asked Questions)

Q: How long does shipping take? A: Shipping times vary depending on your location and the shipping method chosen at checkout. Typically, orders are processed within 1-2 business days, and domestic shipping within the United States takes 3-5 business days.

Q: What payment methods do you accept? A: We accept major credit cards (Visa, Mastercard, American Express, Discover) as well as PayPal for online payments.

Q: Can I track my order? A: Yes, once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery.

Q: What is your return policy? A: We offer a 30-day return policy. If you are not satisfied with your purchase, you may return unused and unopened items within 30 days of delivery for a full refund or exchange. Please refer to our returns and exchanges policy for more details.

Q: How can I contact customer support? A: You can contact our customer support team by emailing us at customerservice@relief-product.com or by calling us at +1 828-612-4076. Our customer service hours are [insert hours].

Q: Are your products FDA-approved? A: Yes, all our products are FDA-approved and meet the highest quality standards.

Q: Do you offer wholesale or bulk discounts? A: Yes, we offer wholesale pricing and bulk discounts for large orders. Please contact our sales team for more information on wholesale pricing and minimum order quantities.

Q: How can I stay updated on new products and promotions? A: You can sign up for our newsletter to receive updates on new products, promotions, and exclusive offers. Simply enter your email address in the subscription box located at the bottom of our website.